PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS OF USE MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS WEBSITE AND ITS SERVICES. YOU AGREE TO CHECK FOR UPDATES TO THESE TERMS AND CONDITIONS OF USE. BY USING THIS WEBSITE OR ITS SERVICES, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS OF USE, THEN YOU MAY NOT USE THIS WEBSITE OR ITS SERVICES.
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You may not create links to the TaxMe Site without the prior written consent of TaxMe. The TaxMe Site may contain links to other web sites or resources (the “Linked Sites”). You acknowledge and agree that TaxMe has no control over and is not responsible for the availability of the Linked Sites. You further acknowledge and agree that TaxMe does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from the Linked Sites. You agree that TaxMe shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on the Linked Sites.
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You acknowledge and agree that all rights, title and interest in and to the TaxMe Site and any and all content belong to TaxMe and you agree not to assert any claim to the contrary. Except for the licenses expressly granted hereunder, all rights in and to the content are specifically reserved to TaxMe. All logos, splash screens, page headers, custom graphics and button icons displayed on the TaxMe Site (collectively, “Marks”) are service marks, trademarks, and/or trade dress of TaxMe and nothing contained in this Agreement shall be construed to grant, by implication, estoppel or otherwise, any right or license to use the Marks. The use of any TaxMe software downloaded from the TaxMe Site shall be subject to the terms and conditions of the license provided with the software. You may not remove, alter or obscure any copyright or trademark notices or any other proprietary legends contained in the TaxMe Site.
If you believe that any content contained in the TaxMe Site infringes upon any copyrights that you own, you may notify TaxMe's designated agent pursuant to the Digital Millennium Copyright Act at the following address:
210 Rocketts Way, Suite 411
Henrico, VA 23231
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The decision whether to do business electronically is yours, and by agreeing to use TaxMe’s services, you agree to conduct business electronically (including communications) and affirm you have sufficient hardware and software capabilities. You also agree that all documents may be electronically signed. You agree that the electronic signatures appearing on the documents produced by the company’s web-based platform are the same as handwritten signatures for the purposes of validity, enforceability and admissibility. By signing as indicated in the company’s website, you expressly agree that your electronic signature is legally binding for the relevant form, including but not limited to Form 8879-EMP (IRS e-file signature authorization).
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This term and condition is limited to e-file users only. This term and condition does not apply to payroll clients or clients who have engaged TaxMe to prepare their returns. While TaxMe works diligently to ensure the accuracy of the calculations on every form prepared using its web-based platform, TaxMe is not preparing your returns, nor is TaxMe reviewing the returns from a substantive perspective (although certain non-substantive errors falling under a Mechanical Assistance Exception discussed below may be caught and corrected). You are responsible for preparing, reviewing and confirming all information. TaxMe charges its fee to e-file your return with the IRS, not to prepare or review it. TaxMe transmits your data to the IRS as an “Authorized IRS e-file Provider”. The IRS classifies TaxMe as an Electronic Return Originator (ERO), Software Developer and Transmitter. Before e-filing with the IRS, TaxMe will extract the data you entered on its website. TaxMe then will massage the data to conform with IRS e-filing schema requirements (e.g., special characters will be eliminated, fields that are limited in length will be trimmed to meet the maximum allowed number of characters, etc). See IRS Publication 4163 for additional details. Before e-filing with the IRS, TaxMe will process the submitted data, including re-calculating the submitted data to check the calculated amounts. While TaxMe will not review the return from a substantive perspective, in certain situations, as a result of processing this data, TaxMe may discover error(s) on the return that require change(s). If a change is “non-substantive”, depending on the error, TaxMe may: 1) automatically make the change before e-filing to prevent the IRS from rejecting the submission for this reason or 2) automatically make the change after receiving an IRS rejection. In both situations, there would be a slight difference between .pdf downloaded from the TaxMe site and what was e-filed with the IRS. Given that such change would be non-substantive (i.e., immaterial), TaxMe will not be required to communicate this non-substantive change to you. In addition, given current software capabilities, TaxMe will not be able to update the .pdf so that it perfectly matches with the e-file submission (if non-substantive changes were made). Communications to and from the IRS will be from TaxMe by email, including the IRS acknowledgment file, which will explain whether the IRS accepted or rejected the submission. If rejected, the TaxMe rejection email will contain instructions of how to cure the submission. TaxMe allows up to three rejections for the same EIN within a 10 day window. Therefore, it is recommended taxpayers filing multiple returns for the same EIN at once, to practice caution as TaxMe will not re-efile an EIN exceeding the 3 rejection threshold. You should keep the email correspondence as part of your records. Non-Substantive Change Defined: Tax-me follows the IRS definition, which are periodically updated. Currently, a “non-substantive” change is a correction limited to a transposition error, misplaced entry, spelling error or arithmetic correction (“Mechanical Assistance Exception”). The IRS considers all other changes substantive.
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This term and condition is limited to tax payments only. You may use our tax payment service to make federal tax payments due on your Form 940, 941, 944 returns. Please be aware that you are responsible for the timely payment of employment taxes for your employees, even if you have authorized a third party to make the payments. Therefore, the Internal Revenue Service recommends that you enroll in the U.S. Treasury Department's Electronic Federal Tax Payment System (EFTPS) to monitor your account and ensure that timely tax payments are being made for you. Please refer to Publication 15 (Circular E), Employer's Tax Guide for additional information explaining the requirements for paying employment taxes.
The term "bank account" means a checking account or savings account established in your name or your business name at a bank or other financial institution. You may only designate a bank account held in your name or your business name for debiting to make a payment. A transaction fee "Service Fee" will be assessed for each tax payment made through our website. The term, "Business Day", means Monday through Friday, except for holidays.
TaxMe reserves the right to limit the maximum amount of a payment, and to reject a payment submission, in its sole discretion.
Payment submissions must be scheduled by 6 p.m. ET the day before the due date to be received timely by the IRS. The funds will move out of your bank account on the date you select for settlement or the next Business Day, whichever comes first. An Electronic Funds Transfer (EFT) Acknowledgment number will be assigned to your federal tax payment. This number is your receipt. An inquiry PIN will be sent to your address on record via regular mail. This PIN will allow you to check payment history at EFTPS.gov or by phone. This PIN number cannot be used to make payments via EFTPS.gov.
YOUR ARE RESPONSIBLE TO DOWNLOAD AND SAVE THE DOCUMENTATION YOU ARE GIVEN WHEN YOU SUBMIT A TAX PAYMENT REQUEST, AND CHECK IT AGAINST THE ACCOUNT STATEMENT YOU RECEIVE FROM YOUR BANK. QUESTIONS ABOUT PAYMENT SUBMISSIONS MUST BE DIRECTED TO THE BANK OR FINANCIAL INSTITUTION WHERE YOU HAVE YOUR ACCOUNT. We do not send periodic statements listing your payment requests. If you need copies of any tax payment request documents submitted through our website, send us a reply email to the original communication sent to you when the tax payment request was initiated.
A Service Fee will be assessed for each tax payment request. The Service Fee will be disclosed to you prior to your final Authorization and you will be given the option of not proceeding with the tax payment request if you do not wish to pay the Service Fee. TaxMe will process a tax payment request only when the Service Fee is paid in full. You agree that the Service Fee is a fee for the use of the Service and is not a debt collection fee or a surcharge imposed for making federal tax payments via direct debit.
Third-party use of this services is prohibited. By using this service, you certify that: (i) you have the authority to execute payments, (ii) that you are submitting a tax payment request on your own behalf, or as an employee, owner or principal of the employer, (iii) you are not using this Service under a claim of agency or other third-party relationship on behalf of an employer, and (iv) that you are not using this Service for profit, financial gain, or any commercial benefit. You hereby agree to be liable to us for all costs and fees associated with processing all payment requests submitted by you in violation of this condition and to be liable to us for all other damages, costs, fees, expenses, and reasonable attorney fees incurred by us arising out of, or related to, your breach of this condition.
Tell us AT ONCE via email to email@example.com if you believe someone has used or may use this service without your authorization. All pending payment requests will be suspended and any active enrollments with the EFTPS will be terminated. You should also contact your financial institution. All debits to your bank account are made through the Electronic Federal Tax Payment System (EFTPS). Contact the EFTPS immediately if you believe someone has used or may use your bank account without your permission.
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At TaxMe, we are committed to providing reliable and efficient electronic filing services to our valued users. We understand that circumstances may arise where a refund is necessary. To accommodate such situations, we have established this term and condition to ensure a fair and transparent refund process.
TaxMe allows you to use the TaxMe Services without charge up to the point you decide to electronically file your tax return. You understand and agree that electronically filing your return reflects (a) your satisfaction with TaxMe Services and (b) your acknowledgement and understanding that you are, at the time of filing, voluntarily paying for TaxMe Services, and you therefore waive the right to receive a refund.
TaxMe will not issue a refund for returns rejected by the IRS. No refunds will be issued for the fee associated with insufficient funds ("NSF") in your bank account to cover a tax payment request, or if your bank rejects a debit for any reason. TaxMe is not responsible for any interest, late fees and other charges assessed by your financial institution where you have your bank account.
TaxMe will issue refunds only when a duplicate payment is identified or for the portion of the fee paid associated with the Electronic Funds Withdrawal (EFW) request of a rejected return. All refunds will be issued to you using the original payment method used during the purchase.
Merchant and Administrative Fee: Any refunds will be reduced by the merchant fee assessed by TaxMe's payment provider rounded up to the nearest whole dollar. i.e. if a customer requests a refund for a $30 payment and TaxMe's provider charges a merchant fee of $1.20 , the refund will be issued for $28 ($30 - $1.2 - $0.8). The rounding of the merchant fee will be assessed as an administrative fee to process the refund.
To request a refund, please contact our support team via email at firstname.lastname@example.org and provide support of your duplicate payments or the reason for your refund request. Our support team will assess your request and determine its eligibility for a refund.
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You acknowledge and agree that the TaxMe Site may contain content that is provided by third parties, including, without limitation, other users of the TaxMe Site. TaxMe is a distributor and not a publisher with respect to content provided by third parties, and does not undertake to, and is not responsible for, reviewing or editing any third party content. Any opinions, advice, statements, services, offers or other information contained in third party content are those of their respective authors and not of TaxMe or any of its affiliates. All brand, product, service, and process names appearing on this TaxMe Site are trademarks and service marks of their respective owners. TaxMe's reference to or use of a product, service, or process does not imply TaxMe's recommendation, approval, affiliation, or sponsorship of the respective product, service, or process. Your correspondence with or participation in promotions, sales or other transactions with advertisers or other users, of this web site, including, without limitation, the purchase, sale and delivery of any related goods or services, attendance at any seminars or similar events and any other terms, conditions, warranties or representations associated with such advertisements or postings found on the web site, are solely between you and such advertiser or other user.
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User’s use of TaxMe's Platform, Services, and Content is entirely at User’s own risk. TaxMe is not in the business of providing legal, regulatory, tax, financial, accounting, employment, or other professional services or advice. Any information provided by TaxMe via the Platform or otherwise is meant for informational purposes only and should not be interpreted as professional advice. User should consult a professional that is trained or licensed in the relevant area if User needs such assistance.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE PLATFORM, SERVICES, AND TAXME CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND MADE BY TAXME. YOU AGREE THAT YOU MUST INDEPENDENTLY EVALUATE AND BEAR ALL RISKS ASSOCIATED WITH YOUR USE OF THE TAXME SITE OR ITS CONTENT, INCLUDING WITHOUT LIMITATION ANY RELIANCE BY YOU ON THE ACCURACY, COMPLETENESS OR USEFULNESS OF THE TAXME SITE. TAXME EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES WITH RESPECT TO THE TAXME SITE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT AND ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, DEALING, OR TRADE USAGE. TAXME MAKES NO WARRANTY THAT ANY PART OF THE TAXME SITE (INCLUDING WITHOUT LIMITATION THE CONTENT) WILL MEET YOUR REQUIREMENTS, THAT ANY PART OF THE TAXME SITE WILL BE UNINTERRUPTED, ERROR FREE, TIMELY, SECURE, FREE FROM VIRUSES OR OTHER COMPUTER INSTRUCTIONS WHICH DISRUPT, DAMAGE, DESTROY, OR INTERFERE WITH THE USE OF ELECTRONIC DEVICES OR COMPUTERS; NOR DOES TAXME MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM ANY USE OF THE TAXME SITE OR AS TO THE ACCURACY, TIMELINESS, COMPLETENESS OR RELIABILITY OF ANY PART OF THE TAXME SITE OR THAT ERRORS IN ANY PART OF THE TAXME SITE WILL BE CORRECTED. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OR FROM THE TAXME SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. TAXME MAKES NO WARRANTY REGARDING ANY GOODS NOTICES, EVENTS, LISTINGS OR SERVICES PURCHASED OR OBTAINED ARISING OUT OF, THROUGH OR FROM THE TAXME SITE, INCLUDING WITHOUT LIMITATION THE QUALITY OF SUCH GOODS OR SERVICES, THE TIMING OF EVENTS, THE ACCURACY OF LISTINGS, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE TAXME SITE. THIS WEB SITE IS SUBJECT TO CHANGE WITHOUT NOTICE TO YOU, AND TAXME OR ANY TAXME SUPPLIER MAY IMPROVE OR CHANGE THE WEB SITE AT ANY TIME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
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You agree that TaxMe and its affiliates and their respective owners, officers, directors, employees, contractors and agents shall not be liable for any damages, including without limitation direct, indirect, incidental, special, consequential, and exemplary damages. Without limiting the generality of the foregoing, TaxMe and its affiliates and their respective owners, officers, directors, employees, contractors and agents shall not be liable for any damages for loss of profits, goodwill, use, or data, whether based on contract, tort, negligence, strict liability or otherwise, regardless of cause, even if TaxMe has been advised of the possibility of such damages, arising out of or relating to (i) the use of, inability to use or delay in any part of the TaxMe Site or Content, including without limitation any errors and omissions and any untimeliness in the TaxMe Site; (ii) the cost of procurement of substitute goods and services; (iii) any goods or services purchased or obtained through or from the TaxMe Site; (iv) messages or content received or transactions entered into through or from the TaxMe Site, including without limitation computer viruses; (v) unauthorized access to or alteration of your transmissions or data; or (vi) interruption, suspension or termination of the TaxMe Site, regardless of whether such interruption, suspension or termination was justified, negligent or intentional, inadvertent or advertent. If you are dissatisfied with any portion of the TaxMe Site, your sole and exclusive remedy is to discontinue using the TaxMe Site. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.
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