Thank you for visiting TaxMe's website and reviewing our privacy policy. Our privacy policy explains how we handle the personally identifiable information (PII) that you provide to us when you visit us online to browse, obtain information, or conduct a transaction. PII includes information that is personal in nature and which might be used to identify you. TaxMe uses this website to provide information about TaxMe services. This website includes specific applications which provide more services or enable us to respond to specific questions from website visitors. We do not collect personally identifiable information for marketing purposes merely because you visit this website. Certain technical and security information may be collected automatically as described below. Some applications on this website provide you with the opportunity to ask questions requiring a response or learn the status of filed returns or anticipated payments. Using these services is voluntary and may require that you provide additional personal information to us. Where personal information is voluntarily provided, you consent to its use for the specific purpose for which it was collected. Certain technical and security information is collected automatically as required by law and for system protection purposes.
Other Information We May Collect: All personal information you provide to us is voluntary. We may collect personal information about you (such as name, email address or other unique identifier) only if you specifically and knowingly provide it to us. We will use your information to process requests for certain services or information. Providing your information is generally voluntary, but if it is not provided, we might not be able to process your transaction. When information is required, we will let you know before we collect it. Our Internet site will not give, sell, or otherwise transfer addresses maintained by us to any other party for the purposes of initiating, or enabling others to initiate, electronic mail messages.
Mandatory Technical, Security, and Compliance Information: TaxMe automatically collects certain technical and security-related information when users access our website, applications, and electronic filing systems. This information is collected as a matter of operational necessity and cannot be disabled, as it is required to comply with federal electronic filing requirements and to protect our systems and users.
This information may include, but is not limited to:This technical and security information is not used for marketing purposes, is not sold, and is not shared with third parties except as required to provide our services or in response to lawful government requests.
Technical and security records are retained for periods consistent with federal compliance, legal, and operational requirements and are securely stored with access restricted to authorized personnel only.
Why We Collect Personal Information: We collect PII and other information only as necessary to administer our services. The information you provide will be used only for that purpose. We do not sell the information collected at this site or any other information we collect. You do not have to give us personal information to visit our website.
How We Use Your Personal Information: Throughout our website, we will let you know if the information we ask you to provide is voluntary or required. By providing your personal information, you give us consent to use the information only for the purpose for which it was collected. We describe those purposes when we collect information. We will ask for your consent before using the information you provide for any secondary purpose other than those required by federal law. We may disclose information when required by law, regulation, subpoena, court order, or other lawful governmental request.
Privacy Complaints: A privacy complaint is a written allegation regarding a potential problem or violation of privacy protections in the administration of TaxMe programs and operations that may cause harm or violation of your personal or information privacy. Contact TaxMe at the address below if you have any questions or comments regarding the TaxMe's website privacy policy or would like to submit a privacy complaint.
Tax Me, Llc.
Attn: Complaints
210 Rocketts Way, Suite 411
Henrico, VA 23231
BEFORE YOU WRITE: Note that this office cannot assist you with any type of tax matter. We may only address questions about TaxMe’s privacy policies or complaints you may have regarding how TaxMe uses and collects personal information. Do not send in any sensitive information through this correspondence. Please include as much information as possible to help with our research and response to your query, as appropriate and known. Include the date of the incident, the date of discovery, and what personal information was affected. TaxMe takes your privacy concerns very seriously, and will respond fully and timely. Please allow up to four weeks for a written response to your complaint or inquiry, so that we have time to research and resolve.